For a limited time only, Hoyt Communications, Inc. will provide a 40% Discount on its BitStorm 37 Series ADSL2 Products.

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Service Capabilities Statement > Network Infrastructure Certification & Quality Control

Services

Hoyt Communications, Inc. (HCI) is a full service systems integration company specializing in the design and installation of the communications infrastructure (OSP and ISP) to Federal, State and Local governments. With our own staff of RCDD’s we do site surveys and provide the necessary technical and engineering information needed to design, install and certify the communications infrastructure. In addition to our own installations crews, we use a cadre of qualified sub-contractors, with whom we have worked with for the past five years and whose commitment to quality and customer satisfaction mirrors our own company’s commitment. This allows us to perform many installations simultaneously around the globe. We our committed to providing the best service, meeting all applicable industry and government standards. Because of this commitment to service and quality, we are able to certify each installation and provide a 25 year warranty. Additionally, HCI is the only authorized Paradyne partner certified to sell, engineer, install and test Paradyne’s loop products to the Federal Government.

  • On Site Maintenance
  • Site Surveys
  • Fiber Cabling
  • Copper Cabling
  • Premise Maintenance
  • Cable Removal
  • Engineering
  • Outside Plant
  • Certifications
  • VTC maintenance
  • Directional Boring
  • Voice/Data Switch Installation
  • Program Management
  • Facilities Management
  • Support Training
  • Infrastructure Assessment
  • Technical Assessments
  • Inside Plant Certifications
  • Wireless Voice

System Integration

We can design, install and support complete LAN/WAN and telecom system solutions using equipment from industry leaders such as Adtran, Cisco and Paradyne. Other partners bring strengths such as cabling, fiber optics, cabinets and test equipment.Our system engineers will understand your application and develop a custom solution by integrating elements such as Paradyne products, third party products and HCI custom cabling, plus services such as assembly, configuration, installation, testing, documentation and training.We understand that campus networking projects require turnkey solutions. The key is project management. Chances are that we can solve your problems with our current staff, portfolio of products, and partners we work with on a daily basis. If the optimum solution requires a product or skill we don't have "under our roof," we will find a partner or subcontractor who brings the missing element. In any case, we will manage the whole project so you can deal with a single vendor who has overall responsibility for achieving a successful outcome.

Installation

We have extensive experience installing telecommunications and data networking equipment, telephone cabling, and Category 6 LAN cabling and fiber optics. We specialize in projects for the Federal Government, and have installed equipment and cabling at many military bases around the world. Our own staff of project managers, field engineers and technicians is augmented by many installation subcontractors who regularly do work for us on a regional basis. This approach gives us great flexibility, yet we retain control of the project management aspects necessary to insure schedules, quality and cost containment.We also have experience installing xDSL equipment in both commercial and residential multi-tenant buildings, so-called "wired" or "Internet-ready" buildings. Our responsibility has included initial installation, service orders (including installation of CPE), trouble calls, moves and disconnects. We have installed DSL services in most U.S. Bases as well as in Korea, Guam, Japan, Germany and GITMO.Hoyt Communications is a BICSI Corporate Member and our installation technicians participate in BICSI training and certification programs. Additionally, HCI maintains RCDD staff, Certified Industry Consultants along with technicians qualified and certified to install most of the major manufacturer’s products.

Maintenance

We offer maintenance contracts from the manufacturers of many of our product lines. Maintenance contracts either provide a higher level of support (advance replacements, onsite parts and labor, guaranteed response times, 7x24 tech support, etc.), or extended warranties, or both.We can also provide maintenance services fulfilled by our own staff, including spares stock, phone support, and next business day onsite parts and labor. Guaranteed response time faster than next business day is not available in all areas, except by special arrangement. For large installations, we can dedicate full-time onsite support personnel.